FAQ

What is the best way to measure?

You can measure the desired dimensions with a tape measure. Alternatively, you can take a piece of string, cut it and then measure with a ruler.

Is the jewelry suitable for allergy sufferers?

Some parts of the hardware may contain a metal alloy that contains nickel. If you are normally allergic to costume jewelry, I advise against choosing pieces that come into direct contact with the skin.

Feel free to contact me via Instagram and tell me your wishes. We will definitely find a solution together.

Who makes the pieces?

LuneNoir is a one-woman business. I make everything myself in my workshop in Duisburg. I'm also the one to keep in touch with customers via Instagram or email. <3

Can I place a custom order?

With pleasure! Please contact me using this order form.

How do I care for the jewelry properly?

Avoid intensive contact with cosmetics, lotions or perfume. (Never spray perfume directly on your jewelry!) Remove your jewelry when exercising, cleaning, gardening, showering, bathing or swimming in chlorinated or salt water.

Cleaning

Please only clean your jewelry with a soft, slightly damp cloth and then dry it thoroughly.

Storage

Store your jewelry in a dry place, as moisture, sunlight and heat can cause oxidation.

How are the products shipped?

Insured parcel and goods shipment via DHL. You will receive an e-mail with a tracking number as soon as your order has been shipped.

Please note the production time until dispatch (see info banner at the top of the page).

Are the products all vegan?

Yes, I do not use any animal materials.

Shipping abroad

So far I only offer sales and shipping within Germany. I am working on making shipping abroad possible in 2025.